||A customer is the most important
visitor on our premises, he is not dependent on us. We are dependent on him.
He is not an interruption in our work. He is the purpose of it. He is not an
outsider in our business. He is part of it. We are not doing him a favor by
serving him. He is doing us a favor by giving us an opportunity to do so.
I firmly believe that customer satisfaction is the key to
success and at YBM , we practice a culture of going that extra mile to ensure
that our customer is always smiling.
I wish to thank you for visiting the new and improved YBM website. Our hope is
to provide you with a complete customer experience- from better understanding
our company and the traditions and strong ethics that our company is built upon
to the necessary answers to all of your customer service related questions.
We have continually become a stronger company over each of the years in a decade
of our company’s existence, and we look forward to building on that success in
the future with you, our customers, as our partners.