A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.

I firmly believe that customer satisfaction is the key to success and at YBM , we practice a culture of going that extra mile to ensure that our customer is always smiling.

I wish to thank you for visiting the new and improved YBM website. Our hope is to provide you with a complete customer experience- from better understanding our company and the traditions and strong ethics that our company is built upon to the necessary answers to all of your customer service related questions.

We have continually become a stronger company over each of the years in a decade of our company’s existence, and we look forward to building on that success in the future with you, our customers, as our partners.